


Do You Have Your Company’s “Number”?
Every business has a number. Now I’m the numbers guy, so of course I’d say something like that. I’ve even written before about key performance indicators (KPIs) and how crucial they are to managing any business. I’ve discussed the ways in which numbers help our...
Start Loving Your Budget Process
Call me a nerdy numbers guy, but at NPS this isn’t the holiday season, it’s the budgeting season. Did your eyes glaze over at “budgeting”? Did your brain immediately go to “I can’t be fenced in by some bean counter, telling me how many pencils we get to buy next...