Do You Know How Hard Your Employees Are Working for You?
“We hate keeping track of time,” the business owner told me, shaking her head. “We really suck at it. But I want to know how efficiently our employees are working. I’d also like to see how our billable hours stack up against our competitors. Isn’t there another way...
Do You “Speak QuickBooks”?
We’ve all been in situations where we thought we made a clear request. “How much did we have in sales last month?” “What did we spend in overtime on that project?” “How do our profits look so far this year compared with last year?” When the information comes back, we...
The True Cost of Not Doing Job Costing
The owner of a marketing communications business—let’s call her Christine—was sitting across from me. She cradled her head in her left hand and sighed. Then she looked over at me with large, pleading eyes and said, “My people have never been busier. But in the 10...
How You Can Change “The Worst Part of Owning a Small Business”
I recognize our company is an outlier. Everyone here loves the busyness of January: closing out our clients’ year-end books and getting things ready for tax preparation. (To be clear, we don’t prepare taxes: our CPA friends do. We tidy up the books and make the final...
