The owner of a marketing communications business—let’s call her Christine—was sitting across from me. She cradled her head in her left hand and sighed. Then she looked over at me with large, pleading eyes and said, “My people have never been busier. But in the 10 years I’ve led this company, never have I struggled …Read more
Most small and mid-sized business owners rarely change accountants—even when they should. There was the owner who was completely surprised to learn he owed $42,000 more in taxes than he expected. Another who received a nasty compliance letter out of the blue. And one who paid too much in taxes because her CPA categorized a …Read more
We already looked at a profile to help identify thieving employees. Now let’s talk about prevention. That Won’t Happen in My Company! The first hurdle you need to overcome is this mindset. It’s why so many thieves get away with stealing so much for so long. Here’s the difficult truth: “One out of three business …Read more
Call me a nerdy numbers guy, but at NPS this isn’t the holiday season, it’s the budgeting season. Did your eyes glaze over at “budgeting”? Did your brain immediately go to “I can’t be fenced in by some bean counter, telling me how many pencils we get to buy next year!” Then I accept your …Read more
Continuing the saga of “time is money…” Last month I wrote about how important it is for the small business owner to know exactly how his/her time gets spent – billable or non-billable, sales development or staff development and list goes on. This month I want to dive into tracking time at the company level. …Read more
What Can I Learn Today to Improve Our Financial Performance?
You can hear when an engine is running smoothly—or racing or sputtering. The same is true for the financial drivers of your business.
You just need to know what to listen for. The good news is that your numbers are talking all the time!
Here are the best ideas we can find on how to ask your business for the information you need, to understand what it says, and take action on what you learn.